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Wyndham Hotel Group Kicks Off Mobile Platform Strategy for 10 Brands

Jun 12, 2009 Tips & Tricks

PARSIPPANY, N.J. (June 12, 2009) – Travelers now have access to an easier and faster way to reach Wyndham Hotel Group hotels through 10 newly created branded mobile Web sites.

Developed to address growing consumer demand for mobile commerce, and to offer a more complete travel resource to customers, Wyndham Hotel Group’s new mobile Web sites provide users with nearly all of the same content and functionality as each brand’s PC Web site and have been optimized for use on more than 5,000 types of devices, including the Apple iPhone® and the Blackberry® CurveTM . Wyndham Hotel Group customers may now easily download maps and turn-by-turn directions, view property photos, and research hotel amenities and brand promotions via a handheld device at their convenience.

“Wyndham Hotel Group recognizes that the consumer desires a multi-dimensional booking experience and it is our goal to meet that need by providing travelers with easy mobile assess to our hotel’s Web sites,” said Scott Lunsford, Wyndham Hotel Group vice president of eProducts and Internet Solutions. “We now offer our customers a mobile interface that is not only full featured and intuitive, but is also accessible on a wide array of devices.”

Searching for the nearest location and making or modifying reservations directly from a cellular phone or handheld computer is now possible through these hotel brand specific mobile sites, representing nearly 7,000 hotels worldwide: Ramada®, Days Inn®, Super 8®, Wingate® by Wyndham, Baymont Inn & Suites®, Microtel Inns & Suites®, Hawthorn Suites®, Howard Johnson®, Travelodge® and Knights Inn®.

Access to the sites is available through established brand Web addresses, such as www.daysinn.com and www.super8.com, which, when entered into a mobile phone’s Internet browser, detect the type of phone being used and adapt to provide the user with the best possible experience.

Wyndham Hotel Group, one of three principal components of Wyndham Worldwide Corporation (NYSE: WYN), encompasses approximately 7,000 hotels and 588,500 rooms in 66 countries under the hotel brands: Wyndham Hotels and Resorts®, Ramada, Days Inn, Super 8, Wingate by Wyndham, Baymont Inn & Suites, Microtel Inn & Suites, Hawthorn Suites, Howard Johnson, Travelodge and Knights Inn.

All hotels are independently owned and operated excluding certain Wyndham and international Ramada hotels which are managed by our affiliate or through a joint venture partner. Wyndham Hotel Group is based in Parsippany, N.J. Additional information is available at www.wyndhamworldwide.com.

Tags: hotels, Mobile

HYATT Hotels & Resorts Goes Mobile to Support it’s Customers

May 15, 2009 Berry

This was passed to us via our tip line. Thanks Miko!

Hyatt Guests Can Now Book and Manage Reservations Via Mobile Phones

CHICAGO (May 15, 2009) – Hyatt Hotels & Resorts today announced the launch of its mobile Web site, providing guests with the ability to locate and book a hotel, view or cancel reservations, and check in or out through any mobile device. The new mobile site can be accessed on any Web-enabled mobile phone, automatically redirected from Hyatt’s homepage at www.hyatt.com.

Hyatt guests can now visit the mobile site to take advantage of the following features and more:

Find and book a hotel by location
Hyatt special offers
View or cancel a reservation
Web check in and check out
Access Hyatt’s Yatt’it travel tips by country

Hyatt’s mobile site provides special features for its Gold Passport members, including joining Gold Passport, logging in and out, viewing account details and reservation, and receiving Gold Passport exclusive offers. The mobile site gives customers full access to all Hyatt hotel and resort locations in all countries.
Users can also access and preview the mobile site from any desktop or PC by visiting www.hyatt2go.com. Hyatt’s mobile site is powered by Usablenet, a mobile partner for leading brands including American Airlines, Amtrak, Limited Brands, Nissan and Pfizer. Usablenet Mobile is a fully managed service that leverages the features and functionality of a company’s existing Web site and extends it to all mobile devices worldwide in less than six weeks, requiring no client IT or Web design resources.

About Global Hyatt Corporation
Global Hyatt Corporation, headquartered in Chicago, is one of the world’s premier hotel companies. The hotels owned, operated, managed or franchised by its subsidiaries provide authentic hospitality to guests in 45 countries through a passionate commitment to personalized service, cultural relevance, and the environment. Global Hyatt subsidiaries own, operate, manage or franchise more than 365 hotels and resorts worldwide under the Hyatt®, Hyatt Regency®, Hyatt Resorts™, Grand Hyatt®, Park Hyatt®, Hyatt Place®, Hyatt Summerfield Suites® and Andaz™ brands with additional properties under development on five continents. Global Hyatt Corporation is also the owner of Hyatt Vacation Ownership, Inc., operator of Hyatt Vacation Club®. The success of Global Hyatt is driven by the commitment and energy of the thousands of men and women around the world who provide exceptional service to hotel guests. From the U.S. and Canada, reservations for any Hyatt hotel worldwide may be obtained by calling 1-800-233-1234 or visiting www.hyatt.com.

About Usablenet
Usablenet’s unique mobile Web platform provides leading brands with a new channel to extend marketing, commerce and client service efforts to their customers. It offers companies a fully managed service called Usablenet Mobile that translates all existing Web site functionality to a full-featured mobile interface. The solution requires no IT or Web resources on the client side, works on all Web-enabled mobile devices worldwide and can be implemented in six weeks. Usablenet customers include American Airlines, Amtrak, Limited Brands, Marriott Hotels, Nissan and Pfizer. Founded in 2000, Usablenet is a private company headquartered in New York City with offices in Italy. For more information, visit www.usablenet.com.