HYATT Hotels & Resorts Goes Mobile to Support it’s Customers

E-mail Comment Del.icio.us Digg Reddit Technorati Furl

HYATT Hotels & Resorts Goes Mobile to Support it’s Customers

May 15, 2009 Berry

This was passed to us via our tip line. Thanks Miko!

Hyatt Guests Can Now Book and Manage Reservations Via Mobile Phones

CHICAGO (May 15, 2009) – Hyatt Hotels & Resorts today announced the launch of its mobile Web site, providing guests with the ability to locate and book a hotel, view or cancel reservations, and check in or out through any mobile device. The new mobile site can be accessed on any Web-enabled mobile phone, automatically redirected from Hyatt’s homepage at www.hyatt.com.

Hyatt guests can now visit the mobile site to take advantage of the following features and more:

Find and book a hotel by location
Hyatt special offers
View or cancel a reservation
Web check in and check out
Access Hyatt’s Yatt’it travel tips by country

Hyatt’s mobile site provides special features for its Gold Passport members, including joining Gold Passport, logging in and out, viewing account details and reservation, and receiving Gold Passport exclusive offers. The mobile site gives customers full access to all Hyatt hotel and resort locations in all countries.
Users can also access and preview the mobile site from any desktop or PC by visiting www.hyatt2go.com. Hyatt’s mobile site is powered by Usablenet, a mobile partner for leading brands including American Airlines, Amtrak, Limited Brands, Nissan and Pfizer. Usablenet Mobile is a fully managed service that leverages the features and functionality of a company’s existing Web site and extends it to all mobile devices worldwide in less than six weeks, requiring no client IT or Web design resources.

About Global Hyatt Corporation
Global Hyatt Corporation, headquartered in Chicago, is one of the world’s premier hotel companies. The hotels owned, operated, managed or franchised by its subsidiaries provide authentic hospitality to guests in 45 countries through a passionate commitment to personalized service, cultural relevance, and the environment. Global Hyatt subsidiaries own, operate, manage or franchise more than 365 hotels and resorts worldwide under the Hyatt®, Hyatt Regency®, Hyatt Resorts™, Grand Hyatt®, Park Hyatt®, Hyatt Place®, Hyatt Summerfield Suites® and Andaz™ brands with additional properties under development on five continents. Global Hyatt Corporation is also the owner of Hyatt Vacation Ownership, Inc., operator of Hyatt Vacation Club®. The success of Global Hyatt is driven by the commitment and energy of the thousands of men and women around the world who provide exceptional service to hotel guests. From the U.S. and Canada, reservations for any Hyatt hotel worldwide may be obtained by calling 1-800-233-1234 or visiting www.hyatt.com.

About Usablenet
Usablenet’s unique mobile Web platform provides leading brands with a new channel to extend marketing, commerce and client service efforts to their customers. It offers companies a fully managed service called Usablenet Mobile that translates all existing Web site functionality to a full-featured mobile interface. The solution requires no IT or Web resources on the client side, works on all Web-enabled mobile devices worldwide and can be implemented in six weeks. Usablenet customers include American Airlines, Amtrak, Limited Brands, Marriott Hotels, Nissan and Pfizer. Founded in 2000, Usablenet is a private company headquartered in New York City with offices in Italy. For more information, visit www.usablenet.com.